Product Quality Guarantee

At Gridless Haven, customer satisfaction is our highest priority. That’s why we proudly offer a product quality guarantee, with each item backed by a manufacturer’s warranty. For specific warranty details, feel free to contact us at any time.

What to Do if Your Product Arrives Damaged

Upon delivery, please carefully inspect the packaging. If there is any visible damage, including to the box, make sure to note it on the delivery receipt. If you're unable to inspect the package upon delivery but suspect potential damage, write "suspect damage" on the receipt. Should your item(s) arrive damaged, take photos and send them to support@GridlessHaven.com. We’ll respond promptly and work to arrange a replacement or refund, typically within one business day.